Dental Fees & Health Funds

OUR DENTAL FEES

Our fees reflect the quality of treatment we provide. For certain procedures fees may vary depending on the complexity and skill involved.

Accounts are rendered at the time of appointment and payment at each visit is required unless a special arrangement has been made. For extensive treatment a lengthy appointment may be planned. Under these circumstances a deposit will be necessary to reserve the time scheduled. We accept all major Credit/Debit/EFTPOS cards, as well as Cash and other options on-request where we agree before going ahead with any work/procedure/etc.

Please note that all radiographs and photographs are taken as an aid to the diagnosis and remain the property of the practice. Clinical records such as study models and photographs may be incorporated, with your permission, in postgraduate seminars and conferences.

DENTAL HEALTH INSURANCE FUNDS

We must emphasise that you are responsible for the payment of fees, not the health fund. We have no contact with the Health Funds. Depending upon the fund policy, your level of coverage and claim history, rebate amounts may vary considerably. Therefore, we suggest that you take up any queries with your Health Fund.

A receipt will be given to you at the end of each visit, which contains all the necessary information required by your Health Fund to reimburse you correctly.

APPOINTMENTS – MAKING AND KEEPING THEM

You will be provided with appointment times that are convenient for you and can be made during practice hours by phone, or using HotDoc through our website. These appointments will be reserved exclusively for you. Please consider your appointment card or confirmation email as your confirmation.

We also provide a courtesy call prior to your appointment, if required. A fee may be charged for broken appointments.

For the convenience of other patients, please help us by being punctual. We appreciate that your time is precious and we will make every effort to honour time commitments. However, sometimes patients require urgent dental care, which may upset our appointment schedule.